Account Deletion
Effective date: April 27, 2026 Last updated: April 27, 2026
Overview
You have the right to delete your DancingPartners account and all associated personal data at any time. This page explains how to delete your account, what data is removed, and how long certain records are retained for legitimate operational and legal purposes.
Public URL for this page: dancingpartners.app/delete-account
1. In-App Deletion Flow
The fastest way to delete your account is directly inside the App:
- Open DancingPartners.
- Tap your Profile tab (bottom navigation).
- Tap Settings (gear icon, top-right corner).
- Scroll to Account and tap Delete account.
- Read the confirmation dialog and tap Delete to proceed.
- A second confirmation dialog will appear — tap Permanently delete to finalize.
Your account is scheduled for immediate deletion. The process completes within 7 business days.
2. Web or Email Alternative
If you no longer have access to the App, you can request deletion by email:
Send an email to: developers@tenikopr.com Subject line (required): Account deletion request
Your message must include: - The email address registered to your account. - A brief statement requesting permanent account deletion.
We will process your request within 7 business days of receipt and send a confirmation email when deletion is complete.
3. What Gets Deleted
When your account is deleted, we permanently remove the following data:
| Data | Deleted |
|---|---|
| Profile (name, bio, dance preferences, skill level) | Yes |
| Profile photo and album photos | Yes |
| Swipes (likes and passes) | Yes |
| Matches | Yes |
| Chat messages | Yes |
| Location history | Yes |
| Push notification token | Yes |
| Face-verification result | Yes |
4. What Is Retained Temporarily
Certain records are retained for a limited period after deletion for legitimate legal and operational reasons:
| Data | Retention period | Reason |
|---|---|---|
| Encrypted database backups | Up to 30 days | Disaster recovery — destroyed automatically on schedule after expiry |
| Administrative audit logs (account creation / deletion events, moderation actions) | Up to 90 days | Compliance, fraud prevention, and dispute resolution |
| Aggregated, anonymized analytics | Indefinitely (not identifiable) | Service improvement |
| Crash and diagnostic logs (Firebase Crashlytics) | 90 days (per Google's standard policy) | Crash diagnostics |
Backup destruction is automatic. If 30 days have passed since your deletion request and you would like written confirmation that your data has been purged from backups, email developers@tenikopr.com.
5. Subscriptions and Billing
Deleting your account does not automatically cancel an active subscription. To avoid future charges, you must cancel your subscription separately before deleting your account:
- Google Play: Google Play app → Profile → Payments & subscriptions → Subscriptions → DancingPartners → Cancel subscription.
- Apple App Store: Settings → [your name] → Subscriptions → DancingPartners → Cancel Subscription.
Refunds for subscription fees are governed by the respective platform's refund policy. Tenikopr does not process subscription refunds directly.
6. Response Commitments
| Request type | Maximum response time |
|---|---|
| In-app deletion | 7 business days |
| Email deletion request | 7 business days from receipt |
| Confirmation email sent | Within 1 business day of completion |
If you have not received a confirmation within 10 business days of your request, email developers@tenikopr.com with the subject "Account deletion follow-up."
7. Contact
For questions about account deletion or your data rights:
Email: developers@tenikopr.com Subject: Account deletion request Operator: Tenikopr — Puerto Rico, USA
See also: Privacy Policy · California Privacy Notice
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